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This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare organizations, describe management mistakes and are followed by commentaries by experts in the field of healthcare management. They indicate steps that might have produced more positive outcomes. Ultimately, managers will not be completely successful in making healthcare better and more cost-effective without viewing mistakes as learning opportunities. This book is written for healthcare managers throughout the world and for the benefit of their patients, staff and communities.
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Health care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless of these differences, the need for effective managers and managerial leaders is essential in allowing organizations or professionals to achieve specific goals. This book provides an understanding of the concepts of management, managerial leadership and governance within health care systems. It provides a thorough introduction to, and conceptual framework for, the analysis of health systems management and goes on to examine fundamental management tasks, inc
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Despite the best intentions of policy makers and practitioners alike, plans do not always turn out as expected. The "implementation gap" is a phrase that is often used to refer to the difference between what a particular policy promises and what is delivered in practice. This gap (or deficit as it is sometimes called) is both puzzling and challenging to practitioners and researchers. It has provoked pronounced debates of late, partly as a consequence of the rise of movements in evidence-based policy, practice and medicine. The Society for the Study of Organizing in Health Care (SHOC) has had a
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La Transition devient impérieuse dans tous les champs de nos sociétés y compris celui de la santé. La crise écologique et sanitaire que nous vivons ne fait que confirmer que nous devons changer de modèle. Partant de son expérience de terrain, Noëlle Bernard, médecin hospitalier au CHU, nous raconte ce qu'elle vit en équipe : ces ajustements du quotidien pour être au plus près des besoins des patients, mais aussi comment l'équipe, ce fantastique organisme vivant, a besoin d'être nourrie pour accueillir la souffrance de l'autre. Son constat : le temps est venu de penser d'autres formes d'organisation. Laisser la place à l'autonomie et à la créativité des soignants, limiter les tâches accumulées pour prioriser les soins et simplement retrouver de la confiance et du sens. Dans une vision plus globale, en cette période charnière, l'auteure propose des actions très concrètes pour limiter l'impact des Hôpitaux sur l'environnement : soins, alimentation, consommation d'énergie, transports ... De nouvelles pratiques sont à explorer avec un fort potentiel d'économies intelligentes et écologiques à la fois. Concilier l'Humain, l'écologie et l'économie : nous sommes tous concernés, professionnels du soin, décideurs, mais aussi usagers ! Ce témoignage montre qu'il est possible d'agir au quotidien pour faire évoluer son entreprise, en l'occurrence ici l'Hôpital, avec une mise en cohérence de ses engagements personnel et professionnel. D'une actualité brûlante, pragmatique et optimiste !.
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